No scripts.
No tier-one queue.

No. Every unit is a full node: it joins your Wi-Fi network directly and forms a peer mesh with the other units in the house. There is no separate bridge box, and adding a device extends coverage rather than loading a central point.

Playback continues from the local buffer, and the system falls back to Bluetooth LE Audio automatically. Room groups are preserved and re-form within about two seconds of the network returning. Nothing needs to be re-paired.

Yes — that is the point of the platform. A 2014 Column 100 and a 2026 Pulse One can sit in the same group. The older unit runs the same DSP generation and receives firmware updates for ten years after it stops shipping.

Order, live with it for up to 30 days, and if it is not right, request a return from your account. We send a prepaid label and refund in full, shipping included. No restocking fee, no requirement to keep the original packaging — though it does make the return easier.

Yes, and we encourage it. Every model ships with a published teardown guide, and drivers, batteries and amplifier modules are sold as spare parts for ten years after discontinuation. Self-repair does not void the warranty on the remaining components.

No. Measurement happens on the device and the resulting profile is stored on the device. Nothing leaves the unit, and the process works identically with no network connection at all. Diagnostics are opt-in and per-incident.